Frequently Asked Questions

Electric Service
City of Newark
A refundable deposit is required to open an electric account. For information on connection/disconnection of service, billing questions, or customer service inquiries, you may call Utility Billing at (302) 366-7085 between 8:30 a.m.
and 5:00 p.m.

To report a power outage or emergency involving electric services call (302) 366-7050 from 8:30 a.m. to 5:00 p.m. Monday – Friday. After 5 p.m. on weekdays and on weekends and holidays, call (302) 366-7000 to report electric service emergencies.

(Electricity deposit for new account is $150.00; please check with the City to confirm current deposit amount as it is subject to change.)

Water & Sewer Service
City of Newark
For information on connection/disconnection of service, billing questions, or customer service inquiries, you may call Utility Billing at (302) 366-7085 between 8:30 a.m. and 5:00 p.m. For water service problems first confirm that it is from the city’s supply, and not coming from your hot water heater. If it is the city’s supply, call the department at (302) 366-7055, and report it.

Link to the City of Newark Landlord/Tenant Resources
http://www.cityofnewarkde.us/index.aspx?NID=639

Cable Service
Comcast Cable: You may contact Comcast by calling 1-800-COMCAST or by using their online Customer Support.

Refuse Collection
Onsite dumpsters are provided by the landlord for tenant use only. Tenants are asked to place refuse inside the appropriate dumpster. Tenants are asked not to place furniture items in or around dumpsters. There is no additional charge for this service.

Security / Safety
All units are equipped with a security system. Monthly monitoring is optional and available for a fee.
All units have a sprinkler system.